Shipping policy

Thank you for choosing Jayda Koludrovic Art for your artistic needs. We aim to ensure that your artwork arrives promptly and safely. Please review our shipping policy below:

 

Dispatch Time:

Orders will typically be processed and dispatched within 1-3 business days from the date the order is placed. This timeframe allows for packaging, quality checks, and preparing your artwork for shipment.

 

Shipping Duration:

Once dispatched, the estimated shipping time is approximately 5-10 business days. Please note that this duration may vary depending on your location and any unforeseen circumstances, such as weather conditions or carrier delays.

 

Shipping Methods:

We utilize reputable shipping carriers to deliver your artwork safely. All shipments are trackable, and tracking information will be provided to you via email once your order is dispatched.

 

Shipping Rates:

Shipping rates are calculated based on the weight of the artwork, your location, and the selected shipping method. The shipping cost will be displayed during the checkout process before finalizing your order.

 

International Shipping:

We offer international shipping to various countries. Please note that additional customs duties, taxes, or fees may apply based on your country's regulations. These charges are the responsibility of the customer and are not included in the product or shipping costs. – Please contact via email jaydakoludrovic@gmail.com.

 

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate. We are not responsible for any delays or non-delivery due to incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact us immediately.

 

Damaged or Lost Shipments:

In the rare event that your artwork arrives damaged or is lost during transit, please contact us within 3 days of receiving your order. We will work with you to resolve the issue – see returns policy. 

 

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number.

 

Contact Information:

If you have any further questions or concerns regarding shipping, feel free to contact us at jaydakoludrovic@gmail.com.

 

Thank you for your support, it is truly appreciated, and we look forward to serving your artistic needs in the future.